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Terms & Conditions

Last updated: 17 October 2026

These Terms & Conditions ("Terms") govern your use of the website https://ssgarmentsandtextiles.com ("Website", "we", "us", "our"), operated by CHINTHAKINDI SRIVANI ("Company"), trading as SSGarmentsandTextile. By accessing or placing an order on this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Eligibility

You must be at least 18 years old, or be using this Website under the supervision of a parent or legal guardian, to place an order. By using this Website you represent that you have the legal capacity to enter into a binding contract.

2. Account Registration

You are responsible for maintaining the confidentiality of your account login details and for all activity under your account. Please notify us immediately of any unauthorized use of your account.

3. Products, Pricing & Availability

We make every effort to display product colours, sizes, and details accurately; however, slight variations may occur due to photography, lighting, or screen settings. All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to correct pricing or listing errors, modify prices, or discontinue any product at any time without prior notice. Stock is subject to availability.

4. Order Acceptance & Cancellation

Placing an order constitutes an offer to purchase. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order — including in cases of suspected fraud, pricing errors, or stock unavailability — in which case any amount paid will be refunded in full.

5. Payments

All online payments on this Website are processed through PayU, a PCI-DSS-compliant, secure third-party payment gateway. We do not collect or store your card, UPI, or net-banking credentials on our servers — these are handled entirely by PayU and your bank/card network in accordance with their own security standards and policies.

6. Shipping & Delivery

Please refer to our Shipping Policy for delivery timelines, charges, and service-area details.

7. Returns, Refunds & Cancellations

Please refer to our Returns, Refund & Cancellation Policy for eligibility, timelines, and process.

8. Intellectual Property

All content on this Website — including images, product designs, logos, text, and graphics — is the property of the Company or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content commercially without our prior written consent.

9. Prohibited Use

You agree not to use this Website for any unlawful purpose, to attempt unauthorized access to our systems, to interfere with the Website's functioning, or to submit false or fraudulent orders.

10. Reviews & User Content

By submitting a product review or other content, you grant us a non-exclusive, royalty-free licence to use, display, and reproduce that content on this Website and in our marketing. You agree not to post content that is defamatory, obscene, or infringes any third party's rights.

11. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Website or the products purchased through it, beyond the value of the order in question.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of [YOUR CITY, e.g. "Hyderabad, Telangana"].

13. Grievance Officer

In accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer are as follows:
Name: CHINTHAKINDI SRIVANI
Email: chinthakindisrivani44@gmail.com
Phone: +91 9502039427
Address: Karimnagar, Telangana, India
Time to acknowledge: Within 48 hours  |  Time to resolve: Within 30 days

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

For any questions about these Terms, please contact us.